Terms of Service

Acceptance of Terms

By accessing and using Serious Elephant's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or make any purchases.

Product Information

We strive to provide accurate product descriptions, including fragrance notes, ingredients, and pricing. However, we reserve the right to modify product information without notice. Colors of packaging may vary slightly from those shown on the website.

Ordering and Payment

• All orders are subject to product availability
• Prices are subject to change without notice
• Payment must be received in full before orders are shipped
• We accept major credit cards and other payment methods as specified at checkout

Shipping and Delivery

Orders are typically processed within 1-2 business days. Delivery times vary by location. We are not responsible for delays caused by shipping carriers or customs processing for international orders. Shipping restrictions may apply to certain products.

Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns, exchanges, and refunds.

Product Usage

Our fragrances are intended for external use only. Please read all product labels and follow application instructions carefully. Discontinue use if irritation occurs. We recommend performing a patch test before full application.

Privacy and Security

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. All payment information is encrypted and processed securely through our payment processors.

Intellectual Property

All content on this website, including images, logos, text, and fragrance descriptions, is the property of Serious Elephant and is protected by intellectual property laws. Any unauthorized use is strictly prohibited.